FAQ

What is this Free Amazon Keyword Tool I see on your site?

We created the Free Amazon Keyword Tool because no great tool exists. We encourage anyone to use it, and you do not need to be a Scientific Seller subscriber to use the free tool. We hope that the free tool will open your eyes as a seller to all the keywords you may be missing and we hope that you will consider purchasing our Scientific Seller tool to use the power of Amazon Sponsored Products to drive traffic from those keywords. But even if you don't buy Scientific Seller, we hope the free tool helps your business.

What is your return/refund policy?

If at any time you decide that you're not 100% THRILLED with our service, (even if you just have a tiny little pang of doubt as to whether you're getting a mind-blowing value here), we'll refund your prior 30 days' worth of service immediately, without question or hesitation.

We have an excellent support staff. To request a refund please contact our support desk.

If Scientific Seller is making you that much money, why don't you keep it for yourselves?

That's a great question, and it's one we always ask when we're evaluating other peoples' products.

In fact, we have kept some of the most cutting edge Amazon keyword research and PPC management technology to ourselves. We offer a Partnership Program for Amazon sellers where we provide full management of your PPC (Sponsored Products), keywords, listing, and images for all your products in return for participation in the upside of what we generate. If you are interested in learning more about that opportunity, please contact us.

Am I setting everything up right?

Here at Scientific Seller we value every customer! We absolutely want to see you succeed with using our service in the best way that matches your unique business needs.

We offer free account reviews, tips and hints to our individual members. We know Amazon and our experts know exactly what will allow you to use Scientific Seller to it's fullest extent. If you would like to get your account reviewed, all you have to do is send us a message.

Make sure you include the username or registered e-mail address for the account, and we will evaluate your account and send you a detailed list of suggestions that will help you harness the power of Scientific Seller!

Additionally, you are welcome to contact our support staff by phone at (720) 466-3736.

Do you accept feature requests?

Scientific Seller is a dynamic product and we take every feature request from our customers seriously! In fact, most of the features that have been added to Scientific Seller came directly from suggestions offered by our customers.

We're constantly working our tails off to provide the absolute best seller marketing solution.

If you have a feature request, we would love to hear from you!

Will my data and information about my products be kept private and safe from prying eyes?

Absolutely. We do not sell your data for any purpose. We do use aggregated information (information averaged over all our customers) to provide general research about Amazon, however, we will never reveal any specific data piece publicly ever. We use state-of-the-art security techniques and routinely audit our systems. Check out our Privacy Policy.

I have another question!

Our support desk is open 7 days a week, so just contact us.